Privacy Policy

1. Introduction

Birpali Pty Ltd (ABN 90 697 736 271) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following types of personal information:

• Your full name, email address, and telephone number;
• Company name and business details;
• Information you provide through website enquiries, email correspondence, or service agreements;
• Website usage data collected through cookies and analytics tools.

3. How We Collect Your Information

We collect information directly from you when you:

• Submit an enquiry via email to ceo@birpalipty.site;
• Communicate with us by phone or in writing;
• Visit our website (through cookies and server logs).

4. Purpose of Collection

We collect personal information for the following purposes:

• To respond to your enquiries and provide you with information about our services;
• To evaluate, set up, and deliver contracted services;
• To comply with legal and regulatory obligations;
• To improve our website and customer experience.

5. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information where required by law, or to our professional advisers (such as accountants and legal counsel) who are bound by confidentiality obligations.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include secure storage systems and restricted access controls.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To do so, please contact us at ceo@birpalipty.site.

8. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by emailing ceo@birpalipty.site. We will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Cookies

Our website may use cookies to improve functionality and analyse site traffic. You can configure your browser to refuse cookies, though this may affect the performance of certain features.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at ceo@birpalipty.site.